Customer Care Service

21,500 - 32,500 /month*

Sagar Solution

Chandivali, Mumbai

₹4,000 incentives included

6 - 48 months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

All genders

09:00 AM - 06:00 PM | 5 days working | Rotational Shift

Job Benefits: PF

Job Description

We are looking for a Customer Care Service to join our team at Sagar Solution. The role offers ₹ 21,500 - ₹ 32,500 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Care Service job

What qualifications and experience are required for this Customer Care Service position?
Ans : Candidates should have a Graduate and above qualification with 1-4 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Service job ranges between ₹21,500-₹32,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chandivali, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Service job is located in Chandivali, Mumbai.
Why should you apply for this Customer Care Service job?
Ans : This Customer Care Service job offers a salary between ₹21,500-₹32,500 per month. This is a Full Time opportunity and has 50 openings available.