Customer Care Service

7,000 - 9,860 /month

Relaince Retail Limited

Howrah, Kolkata

0 - 1 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: Logistics

10th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Customer Care Service to join our team at Relaince Retail Limited. The role offers ₹7,000 - ₹9,860 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Service job

Can freshers or experienced candidates apply for this Customer Care Service role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Service role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Service job ranges between ₹7,000-₹9,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Howrah, Kolkata.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Service job. Only male candidates can apply.
Where is this job located?
Ans : This Customer Care Service job is located in Howrah, Kolkata.
Why should you apply for this Customer Care Service job?
Ans : This Customer Care Service job offers a salary between ₹7,000-₹9,500 per month. This is a Full Time opportunity and has 50 openings available.