We are looking for a FRESHERS to join our team at Pemlix Technology Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹10,000 - ₹14,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Maintain accurate records of customer interactions and follow-ups
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for lead generation and training will be provided by company no hidden charges, Candidates must be open to a 6 days working week during the Day shift.