Customer Care Service

Role Overview:
We are looking for a dedicated and customer-focused Customer Service Executive (Voice) to join our team. In this role, you will be the first point of contact for customers placing food orders and seeking assistance with deliveries. You will also play a key role in coordinating between the kitchen and delivery teams to ensure smooth operations and a great customer experience.

Key Responsibilities:

• Answer inbound calls and assist customers with placing food orders.

• Handle inquiries related to order status, delivery timing, and other service-related questions.

• Coordinate effectively with the kitchen team to confirm order details and special requests.

• Liaise with delivery personnel to ensure timely and accurate deliveries.

• Resolve customer concerns professionally and escalate issues when necessary.

• Maintain accurate records of customer interactions and transactions.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Service job

1. What is the eligibility criteria to apply for this Customer Care Service job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Service job?
   Ans: This Customer Care Service job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Service job?
   Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., : One Point One Solutions Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Service role?
   Ans: There is an immediate opening of 10 Customer Care Service at : One Point One Solutions Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Service job?
   Ans: This Customer Care Service job has Rotational Shift.