Customer Care Service

Job Title: Customer Service Executive (Full-Time / Part-Time)
Company: One Point One Solutions
Process: SBI Renewal / JFL (Domino’s) / Gynoveda (Inbound Process)
Location: C/42, Pawane Village Rd, TTC Industrial Area, MIDC, Turbhe, Navi Mumbai – 400705
Work Type: Onsite (Work from Office)
Industry: BPO
Job Type: Full-Time / Part-Time
Shift Timing:

• Rotational / Day Shifts:
  
  

  • 9:30 AM – 6:30 PM
    
    

  • 11:00 AM – 11:00 PM (Any 9 hours rotational)
    
    

  • 9:00 AM – 9:00 PM (Any 9 hours rotational)
    Work Days: Monday to Saturday
    Weekly Off: 1 Rotational Off
    Interview Mode: Face-to-Face
    Interview Time: 10:00 AM – 05:00 PM
    
    

Job Description:

One Point One Solutions is hiring Customer Service Executives for inbound processes across banking, QSR, and wellness segments. The role involves handling customer inquiries, renewals, and support in regional or English languages.

Key Responsibilities:

• Attend inbound customer calls and resolve queries efficiently.
  
  

• Maintain professional communication and ensure high customer satisfaction.
  
  

• Record details and follow standard operating procedures.
  
  

Eligibility Criteria:

• Education: Minimum 12th Pass or Graduate.
  
  

• Experience: Fresher / Minimum 6 months BPO experience.
  
  

• Age Limit: 18 to 35 years.
  
  

• Gender: Male & Female candidates eligible.
  
  

• Language Requirement:
  
  

  • Average to good English communication
    
    

  • OR good communication in Tamil, Telugu, Kannada, Kokani, or Gujarati
    
    

Compensation & Benefits:

• Salary: ₹7,000 – ₹21,000 (based on shift & language)
  
  

• Transportation: Pick-up & drop facility from Koparkhairane Station to Office and back

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Service job

1. What is the eligibility criteria to apply for this Customer Care Service job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹14500 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Service job?
   Ans: This Customer Care Service job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Service job?
   Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., NPM RECRUITMENT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Service role?
   Ans: There is an immediate opening of 99 Customer Care Service at NPM RECRUITMENT
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Service job?
   Ans: This Customer Care Service job has Day Shift.