Customer Care Service

 Company Name: Altruist Technologies Pvt. Ltd.
Process: OneAssist – Inbound Customer Service
Industry: BPO / Customer Service
Job Location: Ghansoli, Navi Mumbai, Maharashtra
Work Mode: Work from Office (Onsite)

Job Role: Customer Service Executive

Key Responsibilities:

• Handle inbound customer queries and concerns professionally and efficiently.
  
  

• Provide accurate information related to products and services.
  
  

• Log and escalate issues as necessary for quick resolution.
  
  

• Maintain call quality standards and customer satisfaction metrics.
  
  

Job Details:

• Job Type: Full-time
  
  

• Shift Timings: Rotational Day Shifts
  
  

  • 08:00 AM to 05:00 PM
    
    

  • 09:00 AM to 06:00 PM
    
    

  • 10:00 AM to 07:00 PM
    
    

  • 11:00 AM to 08:00 PM
    
    

• Week Off: Rotational
  
  

• Salary:
  
  

  • ₹16,000/- in-hand (Non-Lingual)
    
    

  • ₹18,000/- in-hand (Lingual)
    
    

• Incentives: Performance-based incentives available
  
  

• Gender: Male & Female (Both can apply)
  
  

• Age Limit: 18 to 34 years
  
  

Eligibility Criteria:

• Education: 12th Pass / Graduate
  
  

• Experience:
  
  

  • Fresher
    
    

  • OR Minimum 6 months of experience in BPO/Customer Service
    
    

• Language Requirements:
  
  

  • Good English Communication
    
    

  • Basic communication acceptable for candidates with linguistic capabilities
    
    

Interview Process:

• Mode: Face-to-Face
  
  

• Timings: 11:00 AM to 05:00 PM
  
  

• Days: Monday to Saturday
  
  

• Venue Address:
  Building No A-8, Sector No 1, Plot No BP-2, TTC Industrial Area, Ghansoli MBP,
  Near MTNL Office, Mahape, Navi Mumbai – 400710
  
  

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Service job

1. What is the eligibility criteria to apply for this Customer Care Service job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹19000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Service job?
   Ans: This Customer Care Service job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Service job?
   Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., NPM RECRUITMENT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Service role?
   Ans: There is an immediate opening of 99 Customer Care Service at NPM RECRUITMENT
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Service job?
   Ans: This Customer Care Service job has Rotational Shift.