Handle customer calls in a professional and efficient manne
Address customer queries, concerns, and complaints with a problem-solving approac
Maintain accurate records of customer interactions and follow-up
Provide timely and relevant information to customers to resolve their issue
Work collaboratively with other teams to escalate and resolve complex issue
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rate
Job Requirements The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift
ఇతర details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Customer Care Service job
What is the eligibility criteria to apply for this Customer Care Service job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹19000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Care Service job?
Ans: This Customer Care Service job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Service job?
Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., Nettech India.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Service role?
Ans: There is an immediate opening of 20 Customer Care Service at Nettech India
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Service job?
Ans: This Customer Care Service job has Day Shift.
Candidates can call HR for more info.
మరింత చదవండి
ఇతర details
Incentives
Yes
No. Of Working Days
6
Benefits
Insurance, PF
Skills Required
Computer Knowledge, Outbound/Cold Calling, MS Excel, Domestic Calling, Convincing Skills