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Customer Care Service

salary 12,000 - 25,000 /month
company-logo
job companyNettech India (prop. Mr. Sarfaraz Ahmed)
job location Thane (East), Mumbai
job experience6 - 24 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Customer Care Service to join our team at Nettech India (prop. Mr. Sarfaraz Ahmed). This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Sales and Customer Service. The role offers ₹ 12,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Service job

  1. What qualifications and experience are required for this Customer Care Service position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Domestic Calling.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Service job ranges between ₹12,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane (East), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Service job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Service job?
    Ans : As a Customer Care Service, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Service job is located in Thane (East), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along with 1-2 years of experience is ideal for this Customer Care Service job.
  10. Why should you apply for this Customer Care Service job?
    Ans : This Customer Care Service job offers a salary between ₹12,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Inbound and Outbound calls

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 25000

Contact Person

HR Shruti

Interview Address

Ratnamani Building, Near Platform No.1, Thane West, Mumbai
Posted 15 hours ago
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