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Customer Care Service

salary 24,000 - 26,000 /month
company-logo
job companyMh International
job location Work from home
job experience0 - 1 years Experience in Customer Support / TeleCaller
25 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Languages: Hindi
qualification
10th Pass and above
gender
Females Only
jobShift
6 days working | Flexible Shift
star
Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Service to join our team at Mh International. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to social media. The role offers ₹ 20,000 - ₹ 22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Service job

  1. Can freshers or experienced candidates apply for this Customer Care Service role?
    Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Service role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Service job ranges between ₹24,000-₹26,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Flexible shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Care Service job?
    Ans : There are 25 vacancies for this Customer Care Service role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 10th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Care Service role. Only female candidates are eligible.
  7. What are the key responsibilities of this Customer Care Service job?
    Ans : As a Customer Care Service, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Service position is New Shimla, Shimla.
  9. Who is the right fit for this Customer Care Service job?
    Ans : A candidate having skills like Domestic Calling with 0-1 years of experience is the right fit for this Customer Care Service job.
  10. What makes this Customer Care Service job a good opportunity?
    Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹24,000-₹26,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Communication skills

Shift

Flexible

Contract Job

No

Salary

₹ 24000 - ₹ 26000

Regional Languages

Hindi

Contact Person

Ayaan
Posted 6 hours ago
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