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Customer Care Service

salary 25,000 - 30,000 /month
company-logo
job companyMare A Parte Impex Private Limited
job location Okhla Phase 1, Delhi
job experience2 - 3 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Flexible Shift

Job Description

We are looking for a Customer Care Service to join our team at Mare A Parte Impex Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Apparel and Garments. The role offers ₹ 22,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Experience in Garments Industry mandatory
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-up
  • Provide timely and relevant information to customers to resolve their issue
  • Work collaboratively with other teams to escalate and resolve complex issue
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rate

Job Requirements

The minimum qualification for this role is Graduate and 2 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Care Service job

  1. What skills and experience do you need for this Customer Care Service job?
    Ans : To apply for this Customer Care Service job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 2-3 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹25,000-₹30,000 per month in this Customer Care Service position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Okhla Phase 1, Delhi.
  5. How many vacancies are there for this Customer Care Service job?
    Ans : There is 1 vacancy for this Customer Care Service role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Service job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Service, you will work on skills like Computer Knowledge, International Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Service position is Okhla Phase 1, Delhi.
  9. Who is the right fit for this Customer Care Service job?
    Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 2-3 years of experience is the right fit for this Customer Care Service job.
  10. What makes this Customer Care Service job a good opportunity?
    Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

International Calling, Query Resolution, Computer Knowledge

Shift

Flexible

Contract Job

No

Salary

₹ 25000 - ₹ 30000

Contact Person

Shivam

Interview Address

1st Floor, Office No. 101, Okhla Phase 1, Delhi
Posted 11 hours ago
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