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Customer Care Service

salary 12,000 - 15,000 /month
company-logo
job companyJdvl Organisation Private Limited
job location Ashiyana, Lucknow
job experienceFreshers in Customer Support / TeleCaller
99 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

We are looking for Customer Care Executives to join our Company . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers 15,500 Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduation. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 Working Days week during the Morning & Evening shifts.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Service job

  1. Can freshers or experienced candidates apply for this Customer Care Service role?
    Ans : Candidates who have a Graduate and above qualification can apply for this Customer Care Service role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹15,000 per month in this Customer Care Service position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ashiyana, Lucknow.
  5. How many vacancies are there for this Customer Care Service job?
    Ans : There are 99 vacancies for this Customer Care Service role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Service job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Care Service position is Ashiyana, Lucknow.
  8. What makes this Customer Care Service job a good opportunity?
    Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 99 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Rotational

Contract Job

No

Salary

₹ 12000 - ₹ 15000

Contact Person

Jaya Singh

Interview Address

, Ashiyana Colony, Lucknow
Posted a day ago
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