BPO Telecaller

15,000 - 20,000 /month

Jagdamba Building Contractor

Alambagh, Lucknow

Freshers in Customer Support / TeleCaller

15 Openings

Full Time/Part Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Banking

Languages: Hindi

12th Pass and above

All genders

6 days working | Flexible Shift

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a BPO Telecaller to join our team at Jagdamba Building Contractor. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹15000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the flexible shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Telecaller job

Can freshers or experienced candidates apply for this BPO Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this BPO Telecaller role.
What salary is offered for this BPO Telecaller job?
Ans : The salary for this BPO Telecaller job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Alambagh, Lucknow.
How many openings are available for this position?
Ans : There are 15 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
What does the role of BPO Telecaller involve?
Ans : As a BPO Telecaller, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This BPO Telecaller job is located in Alambagh, Lucknow.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along is ideal for this BPO Telecaller job.
Why should you apply for this BPO Telecaller job?
Ans : This BPO Telecaller job offers a salary between ₹15,000-₹20,000 per month. This is a Both opportunity and has 15 openings available.