Urgent Hiring | Customer Service Executive – Chat & Voice Support

Company: Teleperformance
Location: Sector V, Kolkata
Job Type: Work From Office

🔹 About the Opportunity

Teleperformance, a global leader in customer experience management, is hiring enthusiastic and customer-focused professionals for Chat & Voice Support roles across Domestic and International processes. This is an excellent opportunity for candidates seeking stable employment, professional development, and long-term career growth in a structured office environment.

🔹 Job Role

Customer Service Executive – Chat Support / Voice Process

🔹 Eligibility Criteria

• Minimum Qualification: 12th Pass / Graduate

• Freshers are strongly encouraged to apply

• Experienced candidates are also welcome

• Excellent communication skills as per process requirement

• Customer-centric attitude with strong problem-solving abilities

• Immediate joiners preferred

🔹 Language Requirements

• For Domestic Process:
  ➤ Bengali & Hindi communication mandatory

• For International Process:
  ➤ Fluent English communication mandatory

🔹 Work Schedule

• 6 days working, 1 weekly off

• 9-hour shift (including 1-hour break)

🔹 Compensation & Benefits

• Monthly Salary: ₹10,000 – ₹25,000

• Salary based on process, experience, language proficiency, and performance

• Structured training & continuous skill development

• Supportive, professional, and growth-driven work environment

• Excellent career advancement opportunities

🔹 Key Responsibilities

• Deliver professional customer support via chat and voice channels

• Handle customer queries accurately and efficiently

• Ensure high customer satisfaction and service quality standards

• Maintain accurate records of customer interactions

• Adhere strictly to company policies and quality guidelines

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.