Customer Care Service

10,000 - 25,000 /month

Hireinside Consultancy Services

Sector V - Salt Lake, Kolkata

0 - 6+ years Experience in Customer Support / TeleCaller

15 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

Urgent Hiring | Customer Service Executive – Chat & Voice Support

Company: Teleperformance
Location: Sector V, Kolkata
Job Type: Work From Office

🔹 About the Opportunity

Teleperformance, a global leader in customer experience management, is hiring enthusiastic and customer-focused professionals for Chat & Voice Support roles across Domestic and International processes. This is an excellent opportunity for candidates seeking stable employment, professional development, and long-term career growth in a structured office environment.

🔹 Job Role

Customer Service Executive – Chat Support / Voice Process

🔹 Eligibility Criteria

Minimum Qualification: 12th Pass / Graduate
Freshers are strongly encouraged to apply
Experienced candidates are also welcome
Excellent communication skills as per process requirement
Customer-centric attitude with strong problem-solving abilities
Immediate joiners preferred

🔹 Language Requirements

For Domestic Process:
➤ Bengali & Hindi communication mandatory
For International Process:
➤ Fluent English communication mandatory

🔹 Work Schedule

6 days working, 1 weekly off
9-hour shift (including 1-hour break)

🔹 Compensation & Benefits

Monthly Salary: ₹10,000 – ₹25,000
Salary based on process, experience, language proficiency, and performance
Structured training & continuous skill development
Supportive, professional, and growth-driven work environment
Excellent career advancement opportunities

🔹 Key Responsibilities

Deliver professional customer support via chat and voice channels
Handle customer queries accurately and efficiently
Ensure high customer satisfaction and service quality standards
Maintain accurate records of customer interactions
Adhere strictly to company policies and quality guidelines

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Service job

Can freshers or experienced candidates apply for this Customer Care Service role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Customer Care Service role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Service job ranges between ₹10,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many vacancies are there for this Customer Care Service job?
Ans : There are 15 vacancies for this Customer Care Service role.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Service position is Sector V - Salt Lake, Kolkata.
What makes this Customer Care Service job a good opportunity?
Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹10,000-₹25,000 per month. This is a Full Time job and has 15 openings.