Customer Care Service

25,000 - 45,000 /month*

Hire The Fire

Malad (West), Mumbai

₹10,000 incentives included

0 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF

Job Description

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Service job

Can freshers or experienced candidates apply for this Customer Care Service role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Customer Care Service role.
What salary is offered for this Customer Care Service job?
Ans : The salary for this Customer Care Service job ranges between ₹25,000-₹45,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many vacancies are there for this Customer Care Service job?
Ans : There are 10 vacancies for this Customer Care Service role.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What does the role of Customer Care Service involve?
Ans : As a Customer Care Service, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Service position is Malad (West), Mumbai.
Who is the right fit for this Customer Care Service job?
Ans : A candidate having skills like International Calling with 0-7 years of experience is the right fit for this Customer Care Service job.
What makes this Customer Care Service job a good opportunity?
Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹25,000-₹45,000 per month. This is a Full Time job and has 10 openings.