Customer Care Service

20,000 - 25,000 /month

Hire The Fire

Malad (West), Mumbai

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

10th Pass and above

All genders

5 days working | Rotational Shift

Job Description

We are looking for a Customer Care Service to join our team at Hire The Fire. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Service job

Can freshers or experienced candidates apply for this Customer Care Service role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Care Service role.
What salary is offered for this Customer Care Service job?
Ans : The salary for this Customer Care Service job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What does the role of Customer Care Service involve?
Ans : As a Customer Care Service, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Service job is located in Malad (West), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along is ideal for this Customer Care Service job.
Why should you apply for this Customer Care Service job?
Ans : This Customer Care Service job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 25 openings available.