Customer Care Service

14,500 - 18,000 /month

Hdfc Ergo

turbhe, Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

New

90 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Life Insurance

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Cab, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

With a requirement for 90 for the Customer Care Service position, this exciting opportunity is for Hdfc Ergo based in Mumbai and located in turbhe. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to Life Insurance. The role offers an attractive in-hand salary of ₹14500 - ₹18000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns, and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

This role welcomes freshers who are eager to learn and grow in the Customer Support / TeleCaller field. The candidate should have good communication skills and be proficient in any language. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires 12th Pass and the candidate should be comfortable working 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Service job

What is the eligibility criteria to apply for this Customer Care Service job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14500 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Care Service job?
Ans: This Customer Care Service job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Service job?
Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., HDFC ERGO.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Service role?
Ans: There is an immediate opening of 90 Customer Care Service at HDFC ERGO
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Service job?
Ans: This Customer Care Service job has Day Shift.