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Customer Care Service

salary 13,000 - 20,000 /month
company-logo
job companyGoelectronix Technologies Private Limited
job location Sector-19 Koper Khairane, Mumbai
job experience0 - 3 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Telecom / ISP
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

  • Contact customers through calls and other communication channels regarding pending payments and outstanding amounts.

  • Follow up with customers for timely payment and recovery of dues.

  • Handle customer queries, complaints, and service-related concerns professionally.

  • Maintain accurate records of customer interactions, payments, commitments, and follow-ups.

  • Explain payment details, due dates, and company policies clearly to customers.

  • Coordinate with the accounts and field teams regarding outstanding payments and recovery cases.

  • Follow up regularly on committed payment dates.

  • Escalate unresolved or critical customer issues to the reporting manager.

  • Maintain daily recovery and follow-up reports.

  • Ensure professional and respectful communication with customers at all times.

  • Achieve assigned recovery and customer service targets.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Service job

  1. Can freshers or experienced candidates apply for this Customer Care Service role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Customer Care Service role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Service job ranges between ₹13,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector-19 Koper Khairane, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Service job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Care Service job is located in Sector-19 Koper Khairane, Mumbai.
  8. Why should you apply for this Customer Care Service job?
    Ans : This Customer Care Service job offers a salary between ₹13,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 20000

Contact Person

Akshata

Interview Address

Koperkhairane, Koperkhairane, Mumbai
Posted 5 hours ago
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