Customer Care Service

20,000 - 32,000 /month

Global We Source

Yerwada, Pune

6 - 48 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Rotational Shift

Job Benefits: Cab

Job Description

Process : (International Voice process)

Responsibilities:

1. Customer Assistance:

Handle inbound and outbound calls, chats, and emails from international customers.

Provide accurate information about telecom products, services, plans, offers, and account details.

2. Issue Resolution :

Address complaints related to billing disputes, incorrect charges, or account-related concerns.

3. Sales & Retention :

Promote additional services, upgrades, and special offers through upselling and cross-selling.

4. Process Adherence:

Follow company scripts, communication guidelines, and compliance rules (especially for international calls).

5.Reporting & Coordination:

Maintain logs of customer complaints, queries, and feedback.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Care Service job

What are the eligibility criteria for this Customer Care Service job?
Ans : Candidates should have All Education levels with 1-4 years of experience and skills like International Calling for this Customer Care Service job offered by Global We Source in Yerwada, Pune.
What salary is offered for this Customer Care Service job?
Ans : The salary for this Customer Care Service job ranges between ₹20,000-₹32,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Yerwada, Pune.
How many vacancies are there for this Customer Care Service job?
Ans : There are 50 vacancies for this Customer Care Service role.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What does the role of Customer Care Service involve?
Ans : As a Customer Care Service, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Service position is Yerwada, Pune.
Who is the right fit for this Customer Care Service job?
Ans : A candidate having skills like International Calling with 1-4 years of experience is the right fit for this Customer Care Service job.
What makes this Customer Care Service job a good opportunity?
Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹20,000-₹32,000 per month. This is a Full Time job and has 50 openings.