Customer Care Service

17,000 - 20,000 /month

G2r Global Solutions (opc) Private Limited

HSR Layout, Bangalore

0 - 6+ years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Kannada

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Care Service to join our team at G2r Global Solutions (opc) Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹17,000 - ₹20,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Service job

What skills and experience do you need for this Customer Care Service job?
Ans : To apply for this Customer Care Service job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Service job ranges between ₹17,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in HSR Layout, Bangalore.
How many vacancies are there for this Customer Care Service job?
Ans : There are 25 vacancies for this Customer Care Service role.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Service job?
Ans : As a Customer Care Service, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Service position is HSR Layout, Bangalore.
Who is the right fit for this Customer Care Service job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-7 years of experience is the right fit for this Customer Care Service job.
What makes this Customer Care Service job a good opportunity?
Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹17,000-₹20,000 per month. This is a Full Time job and has 25 openings.