Customer Care Service

10,000 - 21,000 /month*

G.j. Infotech Private Limited

Field job

Irinjalakuda, Thrissur

₹1,000 incentives included

Freshers in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Job Highlights

Graduate and above

Males Only

6 days working | Day Shift

Job Description

Provides technical support, maintenance, and troubleshooting for existing software, bridging development and customer needs by diagnosing issues, deploying updates, and ensuring system stability, often involving direct client interaction and collaboration with development teams to resolve complex problems and maintain software functionality and security. Core Responsibilities

Technical Support: First point of contact for clients facing software issues, providing solutions and guidance.
Troubleshooting: Diagnosing and fixing bugs, defects, and inconsistencies in applications.
Maintenance: Deploying software updates, patches, and ensuring continued system integrity.
Client Interaction: Gathering user requirements and addressing consumer concerns.
Collaboration: Working with developers and analysts to resolve technical problems and improve systems.
Documentation: Documenting technical issues and resolutions for future reference.

Key Skills

Database skills (SQL, T-SQL).
Problem-solving and analytical abilities.
Customer-focused attitude.

Job Type: Full-time

Benefits:

Commuter assistance

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Service job

What is the eligibility criteria to apply for this Customer Care Service job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹21000 per month + Incentives that depends on your interview. It's a Full Time job in Thrissur.
How many working days are there for this Customer Care Service job?
Ans: This Customer Care Service job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Service job?
Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., G.j. Infotech Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Service role?
Ans: There is an immediate opening of 10 Customer Care Service at G.j. Infotech Private Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Service job?
Ans: This Customer Care Service job has Day Shift.