Customer Care Service

10,000 - 21,000 /month*

G.j. Infotech Private Limited

Field job

Irinjalakuda, Thrissur

₹1,000 incentives included

Freshers in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Job Highlights

Graduate and above

Males Only

6 days working | Day Shift

Job Description

Provides technical support, maintenance, and troubleshooting for existing software, bridging development and customer needs by diagnosing issues, deploying updates, and ensuring system stability, often involving direct client interaction and collaboration with development teams to resolve complex problems and maintain software functionality and security. Core Responsibilities

Technical Support: First point of contact for clients facing software issues, providing solutions and guidance.
Troubleshooting: Diagnosing and fixing bugs, defects, and inconsistencies in applications.
Maintenance: Deploying software updates, patches, and ensuring continued system integrity.
Client Interaction: Gathering user requirements and addressing consumer concerns.
Collaboration: Working with developers and analysts to resolve technical problems and improve systems.
Documentation: Documenting technical issues and resolutions for future reference.

Key Skills

Database skills (SQL, T-SQL).
Problem-solving and analytical abilities.
Customer-focused attitude.

Job Type: Full-time

Benefits:

Commuter assistance

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Service job

Can freshers or experienced candidates apply for this Customer Care Service role?
Ans : Candidates who have a Graduate and above qualification can apply for this Customer Care Service role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Service job ranges between ₹10,000-₹21,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Irinjalakuda, Thrissur.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification can apply for this Customer Care Service role. No prior experience is required.
Where is this job located?
Ans : This Customer Care Service job is located in Irinjalakuda, Thrissur.
Why should you apply for this Customer Care Service job?
Ans : This Customer Care Service job offers a salary between ₹10,000-₹21,000 per month. This is a Full Time opportunity and has 10 openings available.