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Customer Care Service

salary 20,000 - 32,000 /month
company-logo
job companyFastest Healthtech Private Limited
job location Vikhroli (West), Mumbai
job experience0 - 6 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Languages: Hindi, Marathi
qualification
Diploma and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Key responsibilities for Customer Co-ordinator.

1. Respond to customer inquiries via phone, email, or chat.

2. ⁠provide accurate inputes and support to Health Marshall / phlebotomist/ Runner to complete task in given time frame.

3. Resolve lab-related issues, such as test result queries, sample handling, or equipment concerns with proper follow ups.

4. Provide accurate information about lab services, procedures, and policies.

5. Collaborate with lab staff to resolve customer issues.

6. Document customer interactions, issues, and resolutions.

7. Meet customer service standards, ensuring high satisfaction ratings.

8. ⁠TAT maintenance

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Service job

  1. What is the eligibility criteria to apply for this Customer Care Service job?
    Ans: The candidate should be Diploma and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹32000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Care Service job?
    Ans: This Customer Care Service job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Service job?
    Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., Fastest Healthtech Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Service role?
    Ans: There is an immediate opening of 2 Customer Care Service at Fastest Healthtech Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Service job?
    Ans: This Customer Care Service job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution, email writing, diagnostics experience

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 32000

Regional Languages

Marathi, Hindi

English Proficiency

Yes

Contact Person

Netrakshi Chiplunkar
Posted 10+ days ago
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