Customer Care Service

14,000 - 15,000 /month

Essencea Infoserv Private Limited

Work from home

0 - 4 years Experience in Customer Support / TeleCaller

8 Openings

Work From Home

Full Time

Job Highlights

Industry Type: BPO

Languages: Malayalam, Tamil

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Internet Connection, Laptop/Desktop

Job Description

We are looking for a Customer Care Service to join our team at Essencea Infoserv Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹14000 - ₹15000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Care Service job

Can freshers or experienced candidates apply for this Customer Care Service role?
Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this Customer Care Service role.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹15,000 per month in this Customer Care Service position.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Care Service job?
Ans : There are 8 vacancies for this Customer Care Service role.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Service position is Amboori, Trivandrum.
What makes this Customer Care Service job a good opportunity?
Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹14,000-₹15,000 per month. This is a Full Time job and has 8 openings.