Act as the primary point of contact for clients.
Understand client requirements and coordinate with internal teams.
Track project timelines, deliverables, and milestones.
Handle client queries, feedback, and escalations.
Coordinate with Production, Post-Production, Design, Studio Operations, and Marketing teams.
Ensure deliverables meet client expectations and quality standards.
Identify upselling and cross-selling opportunities.
Assist with proposals, quotations, and client follow-ups.
Maintain CRM records and prepare client/project reports.
Build strong long-term client relationships and encourage repeat business.