jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Care Service

salary 12,000 - 23,000 /month
company-logo
job companyCustomer Support Centre
job location Kurla (East), Mumbai
job experience6 - 12 months Experience in Customer Support / TeleCaller
Replies in 24hrs
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card

Job Description

We are looking for a Customer Care Service to join our team at Customer Support Centre. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 12,000 - ₹ 23,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Service job

  1. What are the eligibility criteria for this Customer Care Service job?
    Ans : Candidates should have All Education levels with 1-1 years of experience and skills like Computer Knowledge, Domestic Calling for this Customer Care Service job offered by Customer Support Centre in Kurla (East), Mumbai.
  2. What salary is offered for this Customer Care Service job?
    Ans : The salary for this Customer Care Service job ranges between ₹12,000-₹23,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kurla (East), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 1-1 years of experience can apply for this Customer Care Service job. Only female candidates can apply.
  7. What does the role of Customer Care Service involve?
    Ans : As a Customer Care Service, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Service job is located in Kurla (East), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-1 years of experience is ideal for this Customer Care Service job.
  10. Why should you apply for this Customer Care Service job?
    Ans : This Customer Care Service job offers a salary between ₹12,000-₹23,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 23000

Regional Languages

Hindi

Contact Person

Sachin

Interview Address

, Kurla (East), Mumbai
Posted a day ago
similar jobs

Apply to similar jobs

₹ 15,000 - 25,000 per month
Ae Innovations
Sion (West), Mumbai
SkillsComputer Knowledge, Query Resolution, Domestic Calling
3 Openings
₹ 15,000 - 24,000 per month
Ae Innovations
Chembur Gaothan, Mumbai
SkillsDomestic Calling, Query Resolution
3 Openings
₹ 15,000 - 24,500 per month
Ae Innovations
kurla (west), Mumbai
SkillsQuery Resolution, Domestic Calling, International Calling
4 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates