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Customer Care Service

salary 15,000 - 20,000 /month
company-logo
job companyCareergate Solutions
job location Rabale, Mumbai
job experience0 - 3 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: Health/ Term Insurance
qualification
All Education levels
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF

Job Description

LIC Customer Service Executive mainly helps policyholders with their insurance-related questions and problems.

📞 Main responsibilities

Answer customer calls and queries

Explain policy details and benefits

Check policy status

Help with premium-payment queries

Explain renewal and revival procedures

Assist with address, mobile number and nominee updates

Handle complaints professionally

Help customers understand claim procedures

Maintain customer information and call records

Escalate complicated issues to the concerned department

🗣️ Skills required

Good English/Hindi/Marathi communication

Active listening

Customer handling

Basic computer knowledge

MS Word/Excel basics

Problem-solving skills

Patience and a polite attitude

Ability to explain things clearly

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Service job

  1. What skills and experience do you need for this Customer Care Service job?
    Ans : To apply for this Customer Care Service job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-3 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Care Service position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Rabale, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Service job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Service, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
  8. Where is this job located?
    Ans : This Customer Care Service job is located in Rabale, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-3 years of experience is ideal for this Customer Care Service job.
  10. Why should you apply for this Customer Care Service job?
    Ans : This Customer Care Service job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Contact Person

Hr Shravani
Posted a day ago
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