Customer Care Service

Job Title: Customer Service Executive

Location: Kurla west

Job Summary:

A Customer Service Executive serves as the first point of contact between a company and its customers. Their primary responsibility is to provide support, answer queries, resolve complaints,
and ensure customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or in person.

• Handle complaints, provide appropriate solutions, and follow up to ensure resolution.

• Maintain records of customer interactions, transactions, comments, and complaints.

• Process orders, forms, applications, and requests.

• Identify and escalate priority issues to the appropriate departments.

• Provide accurate, valid, and complete information by using the right methods/tools.

• Keep up to date with product knowledge and internal procedures.

• Follow communication procedures, guidelines, and policies.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Service job

1. What is the eligibility criteria to apply for this Customer Care Service job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Service job?
   Ans: This Customer Care Service job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Service job?
   Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., BHARAT MATRIMONY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Service role?
   Ans: There is an immediate opening of 10 Customer Care Service at BHARAT MATRIMONY
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Service job?
   Ans: This Customer Care Service job has Day Shift.