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Customer Care Service

salary 16,000 - 18,000 /month
company-logo
job companyArshad Group's
job location Kukatpally, Hyderabad
job experience0 - 3 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Telecom / ISP
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Rotational Shift
star
Job Benefits: Cab, Insurance

Job Description

Customer Service Executive – Inbound

Job Summary:

We are looking for a Customer Service Executive to handle inbound customer calls, understand customer requirements, resolve queries, and provide a positive customer experience.


Key Responsibilities

Handle inbound customer calls and respond professionally.


Understand and resolve customer queries, requests, and complaints.


Provide accurate information about products, services, orders, and processes.


Record customer interactions and update details in the CRM/system.


Escalate unresolved issues to the appropriate team.


Follow company policies, quality standards, and call-handling procedures.


Achieve assigned KPIs such as customer satisfaction, call quality, and productivity.


Maintain a professional and courteous approach throughout customer interactions.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Service job

  1. What skills and experience do you need for this Customer Care Service job?
    Ans : To apply for this Customer Care Service job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-3 years of experience.
  2. What salary is offered for this Customer Care Service job?
    Ans : The salary for this Customer Care Service job ranges between ₹16,000-₹18,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kukatpally, Hyderabad.
  5. How many vacancies are there for this Customer Care Service job?
    Ans : There are 50 vacancies for this Customer Care Service role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Service job is open for both male and female candidates.
  7. What does the role of Customer Care Service involve?
    Ans : As a Customer Care Service, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Service position is Kukatpally, Hyderabad.
  9. Who is the right fit for this Customer Care Service job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-3 years of experience is the right fit for this Customer Care Service job.
  10. What makes this Customer Care Service job a good opportunity?
    Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹16,000-₹18,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab, Insurance

Skills Required

Domestic Calling, Computer Knowledge, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 16000 - ₹ 18000

Regional Languages

Hindi

Contact Person

Shaik Ashrad Ali

Interview Address

403 Shyamal residency , Fateh Nagar, Hyderabad
Posted 4 days ago
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