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Customer Care Service

salary 18,000 - 20,000 /month
company-logo
job companyAnemo Projects Private Limited
job location Sector 37 Gurgaon, Gurgaon
job experience0 - 2 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

Job Description

  • Receive and record customer service requests, complaints, and maintenance requirements.

  • Schedule service visits and coordinate with technicians and service engineers.

  • Monitor service calls and ensure timely completion of assigned jobs.

  • Follow up with customers to confirm service completion and satisfaction.

  • Communicate with customers regarding service schedules, breakdowns, and maintenance activities.

  • Provide regular updates on service request status.

  • Handle customer queries professionally and escalate unresolved issues to the concerned team.

  • oordinate with field engineers and technicians for HVAC installation, repair, troubleshooting, and preventive maintenance.

  • Arrange the required spare parts, tools, and materials in coordination with the store and purchase departments.

  • Maintain records of pending, ongoing, and completed service calls.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Service job

  1. Can freshers or experienced candidates apply for this Customer Care Service role?
    Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Care Service role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹20,000 per month in this Customer Care Service position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 37 Gurgaon, Gurgaon.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Care Service job. Only female candidates can apply.
  7. What work will you do in this role?
    Ans : As a Customer Care Service, you will work on skills like Computer Knowledge.
  8. Where is this job located?
    Ans : This Customer Care Service job is located in Sector 37 Gurgaon, Gurgaon.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along with 0-2 years of experience is ideal for this Customer Care Service job.
  10. Why should you apply for this Customer Care Service job?
    Ans : This Customer Care Service job offers a salary between ₹18,000-₹20,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 20000

Contact Person

Mohit Sharma

Interview Address

Plot No. 462, Pace City II, Sector 37, Gurgaon
Posted 12 hours ago
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