Customer Care Service

17,500 - 18,500 /month

Altruist Technology Private Limited

Sector 127 Noida, Noida

0 - 6+ years Experience in Customer Support / TeleCaller

25 Openings

Full Time/Part Time

Contract

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Smartphone, Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Service to join our team at Altruist Technology Private Limited. The role offers ₹17500 - ₹18500 and involves managing customer calls, delivering outstanding customer service related to Service Provider. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Service job

Can freshers or experienced candidates apply for this Customer Care Service role?
Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Customer Care Service role.
How much can you earn in this position?
Ans : You can earn between ₹17,500-₹18,500 per month in this Customer Care Service position.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 127 Noida, Noida.
How many vacancies are there for this Customer Care Service job?
Ans : There are 25 vacancies for this Customer Care Service role.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Service position is Sector 127 Noida, Noida.
What makes this Customer Care Service job a good opportunity?
Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹17,500-₹18,500 per month. This is a Both job and has 25 openings.