jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Care Service

salary 18,000 - 38,000 /month*
company-logo
job companyAeromark Cars Private Limited
job location Andheri (West), Mumbai
incentive₹15,000 incentives included
job experience6 - 48 months Experience in Customer Support / TeleCaller
Replies in 24hrs
11 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Automobile
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Service to join our team at Aeromark Cars Private Limited. The role offers ₹18000 - ₹23000 and involves managing customer calls, delivering outstanding customer service related to Automobile. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 0.5 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Care Service job

  1. What qualifications and experience are required for this Customer Care Service position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-4 years of experience and skills like Computer Knowledge, Domestic Calling.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Service job ranges between ₹18,000-₹38,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Andheri (West), Mumbai.
  5. How many vacancies are there for this Customer Care Service job?
    Ans : There are 11 vacancies for this Customer Care Service role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Service job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Service job?
    Ans : As a Customer Care Service, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Service position is Andheri (West), Mumbai.
  9. Who is the right fit for this Customer Care Service job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-4 years of experience is the right fit for this Customer Care Service job.
  10. What makes this Customer Care Service job a good opportunity?
    Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹18,000-₹38,000 per month. This is a Full Time job and has 11 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, telecalling, outbound calling, inbound calling

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 38000

English Proficiency

Yes

Contact Person

Tejas Salian

Interview Address

Ground Floor, Peninsula Heights, Juhu Lane, CD Barfiwala Marg, Andheri West, Mumbai, 400053, Andheri (West), Mumbai
Posted 5 hours ago
similar jobs

Apply to similar jobs

₹ 20,000 - 60,000 per month *
Conviction Hr
Andheri (West), Mumbai
SkillsInternational Calling
Incentives included
30 Openings
₹ 18,000 - 50,000 per month
Astrid The Job Consultant
Malad (West), Mumbai
SkillsInternational Calling
New
90 Openings
₹ 20,000 - 50,000 per month *
Conviction Hr
Goregaon (West), Mumbai
6 - 48 months Experience in Customer Support / TeleCaller
Incentives included
30 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates