Customer Care Representative

15,000 - 20,000 /month

Victa Earlyjobs Technologies Private Limited

Sector 6 HSR Layout, Bangalore

0 - 5 years Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Role Overview

We are seeking enthusiastic and customer-oriented individuals for the Traya Voice Process. The role involves managing customer interactions, resolving queries efficiently, and delivering a high-quality service experience in a structured and performance-driven environment.

This is a great opportunity for candidates looking to build a career in customer service with a stable and growing organization.

Key Responsibilities

• Handle customer calls professionally (inbound/outbound)

• Provide accurate information and effective resolutions

• Maintain proper call records and update CRM systems

• Follow quality standards, compliance, and process guidelines

• Ensure high levels of customer satisfaction

• Meet daily productivity and performance targets (KPIs)

Eligibility Criteria

Graduates (Freshers can apply)
Non-Graduates with a minimum of 1 year of customer service experience

• Strong verbal communication in Hindi & English

• Proficiency in any ONE regional language (Kannada / Tamil / Telugu)

• Basic computer knowledge and typing skills

• Willingness to work from office (HSR Layout, Bengaluru)

Desired Skills

• Excellent communication and interpersonal skills

• Strong problem-solving and active listening abilities

• Ability to handle customer objections confidently

• Adaptability in a fast-paced voice process environment

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Representative job

Can freshers or experienced candidates apply for this Customer Care Representative role?
Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Care Representative role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 6 HSR Layout, Bangalore.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Representative, you will work on skills like Domestic Calling.
Where is this job located?
Ans : This Customer Care Representative job is located in Sector 6 HSR Layout, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 0-5 years of experience is ideal for this Customer Care Representative job.
Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 20 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Domestic Calling

Shift

Day

Contract Job

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi, Kannada

English Proficiency

Yes

Contact Person

Silpi Basak

Interview Address

5th Floor, Krimson Square, 31/9, Aayee Matha Temple Rd Muneswara Nagar, Sector 6 HSR Layout, Bengaluru, Karnataka PIN: 560068, Sector 6 HSR Layout, Bangalore

Posted 5 days ago