Customer Care Representative

18,000 - 20,000 /month

Victa Earlyjobs Technologies Private Limited

HSR Layout, Bangalore

0 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Job Opening: Customer Service Representative – Traya Voice Process

Company: Radical Minds Technologies Pvt. Ltd.

Process: Voice (Inbound & Outbound Customer Support)

Language Requirement:

Hindi & English (Mandatory) + Any ONE Regional Language (Kannada / Tamil / Telugu)

Role Overview

We are seeking enthusiastic and customer-oriented individuals for the Traya Voice Process. The role involves managing customer interactions, resolving queries efficiently, and delivering a high-quality service experience in a structured and performance-driven environment.

This is a great opportunity for candidates looking to build a career in customer service with a stable and growing organization.

Key Responsibilities

• Handle customer calls professionally (inbound/outbound)

• Provide accurate information and effective resolutions

• Maintain proper call records and update CRM systems

• Follow quality standards, compliance, and process guidelines

• Ensure high levels of customer satisfaction

• Meet daily productivity and performance targets (KPIs)

Eligibility Criteria

Graduates (Freshers can apply)
Non-Graduates with a minimum of 1 year of customer service experience

• Strong verbal communication in Hindi & English

• Proficiency in any ONE regional language (Kannada / Tamil / Telugu)

• Basic computer knowledge and typing skills

• Willingness to work from office (HSR Layout, Bengaluru)

Desired Skills

• Excellent communication and interpersonal skills

• Strong problem-solving and active listening abilities

• Ability to handle customer objections confidently

• Adaptability in a fast-paced voice process environment

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Representative job

Can freshers or experienced candidates apply for this Customer Care Representative role?
Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Care Representative role.
What salary is offered for this Customer Care Representative job?
Ans : The salary for this Customer Care Representative job ranges between ₹18,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in HSR Layout, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What does the role of Customer Care Representative involve?
Ans : As a Customer Care Representative, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Representative job is located in HSR Layout, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-5 years of experience is ideal for this Customer Care Representative job.
Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹18,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.