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Customer Care Representative

salary 18,000 - 20,000 /month
company-logo
job companyVicta Earlyjobs Technologies Private Limited
job location Bommanahalli, Bangalore
job experience0 - 1 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

Job Description

We are looking for a Customer Care Representative to join our team at Victa Earlyjobs Technologies Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Representative job

  1. Can freshers or experienced candidates apply for this Customer Care Representative role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Representative role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹20,000 per month in this Customer Care Representative position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bommanahalli, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Care Representative job is located in Bommanahalli, Bangalore.
  8. Why should you apply for this Customer Care Representative job?
    Ans : This Customer Care Representative job offers a salary between ₹18,000-₹20,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Insurance

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 20000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Rashmiranjan Senapati

Interview Address

Bommanahalli, Bangalore, Bommanahalli, Bangalore
Posted 15 hours ago
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