Customer Care Representative

Customer Support Executive – Insurance

Experience

• 0.5–3 years in customer service or support, ideally within insurance or a financial services environment
  Reddit+14Allianz+14LinkedIn+14

• Graduated with Bachelor’s degree in any discipline; business, communications or insurance-related preferred
  
  Key Responsibilities

  • Serve as the first point of contact via phone, email, and chat; manage inbound inquiries, complaints, and policy support
    LinkedIn

  • Explain insurance products, terms, and policy provisions in clear, customer-friendly language

  • Assist with policy processing: new applications, mid-term adjustments, renewals, endorsements

  • Support claims handling: log claims, liaise with claims and underwriting teams, track status

  • Maintain detailed records of customer interactions in CRM; ensure data accuracy
    Allianz

  • Escalate complex or unresolved issues to senior team members or cross-functional partners
    LinkedIn

  • Identify recurring customer concerns and suggest service/process improvements
    
    Must-Have Qualifications

    • 6 months–3 years in customer-facing roles—insurance experience preferred

    • Bachelor’s degree

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Valuenable Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 10 Customer Care Representative at Valuenable Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.