Customer Care Representative

16,000 - 24,500 /month*

Teleperformance

Sitapur Industrial Area, Jaipur

₹2,500 incentives included

Freshers in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

09:00 AM - 06:00 PM | 5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

Customer Support Executive – Domestic E-commerce Process

Location: Jaipur (Sitapura)
Work Mode: Work from Office
Salary: ₹16K – ₹18K CTC (1.5 – 3 LPA range)

Job Role:
Customer Support (Voice / Email / Chat)

Job Description:

Handle customer queries and provide timely resolution
Maintain quality and customer satisfaction
Work on voice, email, and chat support
Meet basic productivity and SLA targets

Eligibility:

UG / Graduate freshers can apply
Experienced candidates must have minimum 6 months experience with documents
Average communication skills required
Typing speed: 30 WPM with 90% accuracy

Work Details:

6 days working
Rotational shifts
1 rotational week off
Immediate joiners preferred
No leaves allowed in the first 3 months

Selection Process:
HR Round → Assessment → Ops Round → Final Assessment

Interview Mode: Virtual Drive

Walk-in Locations (Jaipur):

Sitapura: E-142 & 143, IT Park Road, RIICO Area

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Representative job

What skills and experience do you need for this Customer Care Representative job?
Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along.
What salary is offered for this Customer Care Representative job?
Ans : The salary for this Customer Care Representative job ranges between ₹16,000-₹24,500 per month.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sitapur Industrial Area, Jaipur.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 99 vacancies for this Customer Care Representative role.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What does the role of Customer Care Representative involve?
Ans : As a Customer Care Representative, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is Sitapur Industrial Area, Jaipur.
Who is the right fit for this Customer Care Representative job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process is the right fit for this Customer Care Representative job.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹16,000-₹24,500 per month. This is a Full Time job and has 99 openings.