International Customer Support Executive

27,000 - 30,000 /month

Teleperformance

Sitapur Industrial Area, Jaipur

0 - 6 months Experience in Customer Support / TeleCaller

85 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Telecom / ISP

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Meal

PAN Card, Aadhar Card

Job Description

We are seeking a dedicated and customer-focused International Customer Support Executive to handle global client interactions. The ideal candidate will provide timely assistance, resolve customer issues efficiently, and ensure a high level of customer satisfaction across different time zones and cultures.

Key Responsibilities:

Respond to customer inquiries via email, chat, and phone in a professional and timely manner
Handle international customer queries, complaints, and feedback
Troubleshoot product or service-related issues and provide appropriate solutions
Maintain accurate records of customer interactions in CRM systems
Coordinate with internal teams (technical, sales, logistics) to resolve complex issues
Ensure adherence to service level agreements (SLAs) and quality standards
Understand cultural differences and communicate effectively with global customers
Provide product/service information and guide customers through processes
Identify recurring issues and suggest improvements

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this International Customer Support Executive job

What skills and experience do you need for this International Customer Support Executive job?
Ans : To apply for this International Customer Support Executive job, candidates should have skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 0-1 years of experience.
What salary is offered for this International Customer Support Executive job?
Ans : The salary for this International Customer Support Executive job ranges between ₹27,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sitapur Industrial Area, Jaipur.
How many openings are available for this position?
Ans : There are 85 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
What does the role of International Customer Support Executive involve?
Ans : As a International Customer Support Executive, your work will involve skills like Computer Knowledge, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Customer Support Executive job is located in Sitapur Industrial Area, Jaipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 0-1 years of experience is ideal for this International Customer Support Executive job.
Why should you apply for this International Customer Support Executive job?
Ans : This International Customer Support Executive job offers a salary between ₹27,000-₹30,000 per month. This is a Full Time opportunity and has 85 openings available.