Customer Care Representative

13,000 - 16,000 /month

Tech Mahindra

Sector V - Salt Lake, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

Job description

Role & responsibilities

We are currently having openings in our Voice Process (L2) 100% work from office.

With fixed salary & permanent hiring.

• Designation-

Customer Support Associate (L2).

• Job Profile-

Have to resolute customers query Voice Call

• Mandatory Criteria-

Min HS Passed.

Fresher & experienced both can apply

Excellent verbal communication skill in English & Hindi without major MTI for Voice

process

Should have not applied for any Flipkart interview in last 3 month

Customer orientation.

Ready to work in 24/7 Shifts

No planned leave for upcoming 3 month after joining

10 hours of the day, 9 hrs. work and 1 hour break

5 days working (rotational week off)

Should have a typing speed of 25WPM with 90% accuracy

• Interview Structure-

HR round - General check.

Typing Test

OPS round – General Check

Voice Versant (V3 and above)

PMAP

Client Round – Video Call

• Payouts –

Salary for minimum 6 months experience candidate – 212,000 LPA, 15.8 K/Month.

Fresher- 200,000 LPA, 14.500 K/ Month.

100% fixed salary

Pick up or drop for odd shifts

• Documents Required –

Education Mark sheets

Aadhar Card

Pan Card

Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)

E_ Aadhar Card

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Representative job

Can freshers or experienced candidates apply for this Customer Care Representative role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Representative role.
What salary is offered for this Customer Care Representative job?
Ans : The salary for this Customer Care Representative job ranges between ₹13,000-₹16,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Representative job is located in Sector V - Salt Lake, Kolkata.
Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹13,000-₹16,000 per month. This is a Full Time opportunity and has 10 openings available.