Customer Care Representative

Job description

Mega Walk- in drive - Hiring for International Voice Process Customer Support.

We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently.

Key Responsibilities-

• Provide voice-based support to international customers.

• Handle and resolve customer queries effectively and efficiently.

• Comfortable working in 24/7 rotational shifts including night shifts.

• Adhere to process requirements and achieve performance targets.

• Excellent English communication skills (verbal and written).

Salary Range: 18,000 to 28,000 per month (based on experience & performance)
Shift: 24x7 rotational with 2 rotational offs per week

Education HSC / Grad Fresher or Experience will do.

Benefits-

Lucrative performance-based incentives

Medical Insurance coverage

Cab facility provided for convenient travel

Travel Allowance included

Work-life balance with 2 rotational weekly offs

Address: - Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708.

Walk-in timing 3.00 PM to 6.00 PM from 8th July to 12th July.

Please note carry your resume and Mention HR Poonam at the Top of the resume.

Share your resume:- poonam.dalvi@sutherlandglobal.com

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., SUTHERLAND GLOBAL SERVICES LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 90 Customer Care Representative at SUTHERLAND GLOBAL SERVICES LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Rotational Shift.