Customer Care Representative

Job Title: Customer Care Representative (Inbound Calls)
Location: ………….
Salary: 14k – 15k
Experience Required: 0-1 yr.
Qualifications: 12th passed (Graduation Preferred)
Shift Timings: 9:00 am to 6:00 pm
Employment Type: Full time

Key Skills:

· Proficiency in English language.

· Good listening and problem-solving skills

· Ability to handle multiple queries and provide solutions in real-time

· Basic computer skills to log call details and resolve queries efficiently

Responsibilities:

· Handling incoming calls from customers through the dedicated customer care number (9262646464)

· Resolving queries related to TraderzPlanet’s services, including subscription plans, renewals, vendor contact details, and job inquiries

· Assisting customers with purchasing or renewing their subscription plans

· Guiding callers who need vendor contact information and addressing their requirements

· Responding to job-related inquiries and guiding potential applicants on how to apply

· Ensuring all customer interactions are logged and tracked properly in the system

· Maintaining professionalism and ensuring customer satisfaction in every interaction

What you’ll be doing?

· Act as the first point of contact for all inbound customer queries

· Provide timely and accurate responses to customer questions about TraderzPlanet’s offerings

· Guide customers through the process of subscribing or renewing their plans

· Offer assistance and ensure that every call is handled efficiently and professionally

· Maintain up-to-date knowledge of TraderzPlanet’s services and provide correct information to callers

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹15000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., SS HR INTERNATIONAL.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 20 Customer Care Representative at SS HR INTERNATIONAL
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.