Customer Care Representative

Key Responsibilities: • Handle inbound and outbound customer calls professionally and efficiently. • Resolve customer queries related to online and offline banking services. • Assist customers with internet banking, account information, and transaction details. • Document customer interactions, issues, and resolutions accurately in the system. • Co-ordinate with the technical team for quick resolution of escalated queries. • Ensure high levels of customer satisfaction through effective communication and problem-solving. • Follow up with customers to ensure their issues are fully resolved. Basic computer and internet knowledge. • Proficiency in Microsoft Excel. • English typing speed of 30 WPM. • Good communication skills (Verbal and Written). • Ability to coordinate effectively with internal teams (Technical Support, Banking Operations). • Problem-solving skills and attention to detail.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8000 - ₹12000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Soliteck Digisolutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 2 Customer Care Representative at Soliteck Digisolutions Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Rotational Shift.