Customer Care Representative

CV: 75748 61560

Job Description – Customer Service Representative (CSR)

Location: Shott Amusement Limited - 4th floor, Crystal Point Mall, New Link Rd, Sahayog Nagar, Bhudargarh Colony, Andheri West, Mumbai, Maharashtra 400053

Job Type: Full-time | Permanent | Fresher-Friendly

Salary:

• ₹14,600 (for Freshers)

• ₹15,000 (in-hand) for Experienced Candidates

Eligibility:

• Minimum 10th / 12th Pass or Graduate

Key Responsibilities:

• Assist customers and ensure excellent service

• Explain and demonstrate games to customers

• Handle cashiering and billing processes

Working Hours:

• 9-hour shifts per day

• 1 weekly day off

• Public holidays and weekends are working days

Shift Timings:

Female (Rotational): 10:00 AM – 7:00 PM | 11:00 AM – 8:00 PM | 12:00 PM – 9:00 PM

Male (Rotational): 1:00 PM – 10:00 PM | 2:00 PM – 11:00 PM | 3:00 PM – 12:00 AM | 4:00 PM – 1:00 AM

•Note: Must be available for all shifts during the first 15 days of joining

Benefits (Post Probation):

• Incentives

• 24 days paid leave per year

• Double pay on public holidays

• General and COVID-19 Mediclaim coverage

• Child education benefit

Requirements:

• Must follow grooming and uniform standards

• Comfortable with rotational shifts and standing work

Job Types: Full-time, Permanent

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be 10th Pass and above and above with 0 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14500 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., SHOTT AMUSEMENT LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 10 Customer Care Representative at SHOTT AMUSEMENT LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Rotational Shift.