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Customer Care Representative

salary 18,000 - 22,000 /month
company-logo
job companyParekh Integrates Services Private Limited
job location Bhiwandi, Mumbai
job experience2 - 5 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time
contract Contract

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Logistics
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Rotational Shift
star
Job Benefits: Cab

Job Description

Job description

• To work closely with existing vendors and follow-up for daily order execution. • To coordinate/follow-up with vendors (Distributors & technology partners) for orders and product updates. • To maintain a database and contact list of vendors across products. • Maintain and monitor OTD (On time Dispatch) for all 3PF vendors. • Send mailers to vendors on SOP, Training, Marketing & Invoicing. • To follow up with vendors for outstanding documentations/Invoicing. • To coordinate with the internal team for delivery of the products. • To build relationships with vendors and internal teams to lead and maintain the 3PF ecosystem. • To ensure that the vendor registration process is completed and renewed. • Preparing weekly, monthly and quarterly reports (MIS)

Location-Bhiwandi (Thane)

Role: 3PF Executive

Industry Type: Printing

Department: Operations

Employment Type: Full Time (Off Role)

Role Category: Operations & Support

Education

Any Graduate With experience of handling 3PF order execution

Exp – Min 1-2 years

Key Skills

3PF vendor management

Invoice/GRN

Work closely with existing vendors and follow-up for daily order execution

Coordinate with the inhouse production team for smooth delivery of the SDD products.

Follow up with 3PF Vendors for timely delivery of SDD products

Maintain and monitor OTD (On time Dispatch) for all 3PF vendors.

Build relationships with vendors and internal teams to lead and maintain the 3PF ecosystem. Preparing weekly, monthly and quarterly reports (MIS)

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Care Representative job

  1. What skills and experience do you need for this Customer Care Representative job?
    Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 2-5 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Representative job ranges between ₹18,000-₹22,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bhiwandi, Mumbai.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 2-5 years of experience can apply for this Customer Care Representative job. Only male candidates can apply.
  7. What are the key responsibilities of this Customer Care Representative job?
    Ans : As a Customer Care Representative, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Representative job is located in Bhiwandi, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 2-5 years of experience is ideal for this Customer Care Representative job.
  10. Why should you apply for this Customer Care Representative job?
    Ans : This Customer Care Representative job offers a salary between ₹18,000-₹22,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab

Skills Required

Computer Knowledge, Query Resolution, Non-voice/Chat Process, Domestic Calling

Shift

Rotational

Contract Job

Yes

Salary

₹ 18000 - ₹ 22000

Contact Person

Anchal Sharma
Posted 2 days ago
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