Customer Care Representative

Job Title: Customer Support Executive (Inbound Process)

Job Description:
We are looking for a Customer Support Executive with excellent communication skills to manage inbound customer queries. The role involves providing accurate information, resolving concerns, and ensuring a smooth customer experience. No sales, marketing, or business development is involved.

Key Responsibilities:

• Handle pure inbound calls from customers with professionalism and clarity

• Understand customer queries and provide accurate resolutions

• Maintain records of interactions and update the system accordingly

• Ensure high levels of customer satisfaction

• Follow communication guidelines and processes consistently

Requirements:

• Excellent verbal communication skills in English and Hindi (additional languages are a plus)

• Prior experience in customer support preferred but not mandatory

• Ability to remain calm, patient, and positive .

• Basic computer knowledge and typing skills

• Willingness to work in shifts 9:00 am to 6:00 Pm

Work Type: Inbound Customer Support (No Sales / No Marketing / No Business Development)

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Nob-serv Integrated Marketing Services Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 10 Customer Care Representative at Nob-serv Integrated Marketing Services Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.