Customer Care Representative

Responsible for addressing customer queries, solving complaints and escalating complex issues when necessary.

· Relationship building, politely greet, direct and assist customers. Identifying opportunities to upsale the services.

. Handling the customer calls both Inbound and Out Bound

. Timely feedback from the customers, resolve patient grievances.

. Ensuring excellent customer service, satisfaction and retention

· Satisfying the customer up to the last extent and answering all his/her questions as per the Process flow

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be Diploma and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., NDC DIAGNOSTIC CENTRE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 2 Customer Care Representative at NDC DIAGNOSTIC CENTRE
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.