Customer Care Representative

20,000 - 41,000 /month

Grownow Hr

Powai, Mumbai

6+ months Experience in Customer Support / TeleCaller

Replies in 24hrs

5 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

Females Only

5 days working | Rotational Shift

Job Benefits: Cab, PF

Job Description

We are looking for a Customer Care Representative to join our team at Grownow Hr to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹20000 - ₹41000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Representative job

What is the eligibility criteria to apply for this Customer Care Representative job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹41000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Care Representative job?
Ans: This Customer Care Representative job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Care Representative job?
Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Grownow Hr.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Representative role?
Ans: There is an immediate opening of 5 Customer Care Representative at Grownow Hr
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Representative job?
Ans: This Customer Care Representative job has Rotational Shift.

Other Details

Incentives

No. Of Working Days

Benefits

Cab, PF

Shift

Rotational

Contract Job

Salary

₹ 20000 - ₹ 41000

English Proficiency

Yes

Contact Person

Camron Correia

Interview Address

Office No. 607, 6th Floor, Solitaire 1, New Link Road, Ekta Nagar

Posted 3 days ago

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