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Customer Care Representative

salary 16,000 - 35,000 /month
company-logo
job companyGrownow Hr
job location Andheri (West), Mumbai
job experience0 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Benefits: PF
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Job Description

We are looking for a Customer Care Representative to join our team at Grownow Hr to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹16000 - ₹35000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Representative job

  1. What is the eligibility criteria to apply for this Customer Care Representative job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹16000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Care Representative job?
    Ans: This Customer Care Representative job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Representative job?
    Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Grownow Hr.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Representative role?
    Ans: There is an immediate opening of 50 Customer Care Representative at Grownow Hr
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Representative job?
    Ans: This Customer Care Representative job has Day Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, International Calling

Shift

Day

Salary

₹ 16000 - ₹ 35000

English Proficiency

Yes

Contact Person

Camron Correia

Interview Address

Andheri (West), Mumbai
Posted 4 days ago
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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Customer Care Representative