Customer Care Representative

15,000 - 19,000 /month

Grocruit Consulting

Marathahalli, Bangalore

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

Please call HR Shwetha 9187364729

We are looking for a Customer Care Representative to join our team to handle customer calls, provide exceptional customer support and resolve queries related to Domestic Voice Process.

The role offers an attractive in-hand salary of ₹15,000 - ₹19,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary.

The candidate should be comfortable with 6 days working at Office during the Day rotational shifts.

We need Immediate joiners at Marathahalli, Hebbal and Electronics City locations.

Process: Outbound Loan Process at Marathahalli and Hebbal Locations.

About the Role: Make daily calls to explain loan process to customers.

Education: PUC / Graduate Freshers and above

Languages: Fluent in English and in any one of Kannada/Tamil/Telugu/Malayalam Rounds: HR, Versant and Manager Round

Workdays: 6 days + 1 rotational week off

Both Male and Female candidates are encouraged to apply.

Shifts: Rotational Shifts will be disclosed at the time of interview

Process 2 Education: Only Graduate Freshers and above at Electronics City Location.

Languages: Fluency in both English + Hindi (Hindi Voice Process)

Rounds: HR, Versant (International VETI - 5 Quality (Excellent English Communication) and Manager Round

Salary: 23 CTC and 19 In Hand Salary for experience into Customer Support roles.

Workdays: 6 days + 1 rotational week off

Shifts: Rotational Shifts will be disclosed at the time of interview

Please call HR Shwetha 9187364729

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Representative job

Can freshers or experienced candidates apply for this Customer Care Representative role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Representative role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Representative job ranges between ₹15,000-₹19,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Marathahalli, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Representative job?
Ans : As a Customer Care Representative, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Representative job is located in Marathahalli, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-1 years of experience is ideal for this Customer Care Representative job.
Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹15,000-₹19,000 per month. This is a Full Time opportunity and has 50 openings available.