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Customer Care Representative

salary 15,000 - 18,000 /month
company-logo
job companyGrassroots
job location Frazer Town, Bangalore
job experience6 - 12 months Experience in Customer Support / TeleCaller
Replies in 24hrs
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Representative job

  1. Who is eligible to apply for this Customer Care Representative job at Grassroots?
    Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge, Domestic Calling for this Customer Care Representative job offered by Grassroots.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹18,000 per month in this Customer Care Representative position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Frazer Town, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 1-1 years of experience can apply for this Customer Care Representative job. Only male candidates can apply.
  7. What work will you do in this role?
    Ans : As a Customer Care Representative, you will work on skills like Computer Knowledge, Domestic Calling.
  8. Where is this job located?
    Ans : This Customer Care Representative job is located in Frazer Town, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-1 years of experience is ideal for this Customer Care Representative job.
  10. Why should you apply for this Customer Care Representative job?
    Ans : This Customer Care Representative job offers a salary between ₹15,000-₹18,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 18000

English Proficiency

Yes

Contact Person

Anuradha

Interview Address

Corporate Miller, 1st floor, Grassroots Solutions and Services Pvt Ltd, Cunningham Road, Bangalore
Posted 10+ days ago
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