We are looking for a Customer Care Representative to join our team at Five Splash Infotech Private Limited. The role offers ₹8,000 - ₹8,500 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Customer Care Representative job
Can freshers or experienced candidates apply for this Customer Care Representative role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Representative role.
How much can you earn in this position?
Ans : You can earn between ₹8,000-₹8,500 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bommanahalli, Bangalore.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 10 vacancies for this Customer Care Representative role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Care Representative role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is Bommanahalli, Bangalore.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹8,000-₹8,500 per month. This is a Part Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Shift
Day
Contract Job
No
Salary
₹ 8000 - ₹ 8500
Regional Languages
Kannada, Tamil
Contact Person
Batakrushna Mishra
Interview Address
zed pentagon near bommanahalli metro station, Bommanahalli, Bangalore