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Customer Care Representative

salary 8,000 - 8,500 /month
company-logo
job companyFive Splash Infotech Private Limited
job location Bommanahalli, Bangalore
job experience0 - 6 months Experience in Customer Support / TeleCaller
10 Openings
part_time Part Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Tamil, Kannada
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Customer Care Representative to join our team at Five Splash Infotech Private Limited. The role offers ₹8,000 - ₹8,500 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Representative job

  1. Can freshers or experienced candidates apply for this Customer Care Representative role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Representative role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹8,000-₹8,500 per month in this Customer Care Representative position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bommanahalli, Bangalore.
  5. How many vacancies are there for this Customer Care Representative job?
    Ans : There are 10 vacancies for this Customer Care Representative role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Care Representative role. Only male candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Care Representative position is Bommanahalli, Bangalore.
  8. What makes this Customer Care Representative job a good opportunity?
    Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹8,000-₹8,500 per month. This is a Part Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 8000 - ₹ 8500

Regional Languages

Kannada, Tamil

Contact Person

Batakrushna Mishra

Interview Address

zed pentagon near bommanahalli metro station, Bommanahalli, Bangalore
Posted 2 days ago
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