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Customer Care Representative

salary 14,000 - 22,000 /month
company-logo
job companyDtdc Express Limited
job location Thiruverkadu, Chennai
job experience6 - 60 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Telugu
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

📢 Job Description: Voice Process – DTDC Express Ltd

Position: Customer Support Executive – Voice Process(WORK FROM OFFICE)

Location: Thiruverkadu, Chennai

Shift: Day Shifts(9:30am - 6:30pm)

Sunday Fixed Off

Salary: ₹14,000 – ₹18,000 Take Home (based on experience)

Candidates with proficiency in an additional language may be eligible for an additional salary, subject to company policy.

🔍 Responsibilities:

Handle inbound and outbound customer calls

Resolve customer queries regarding DTDC courier/delivery services

Update CRM with call details and resolution status

Follow escalation protocols for unresolved issues

Maintain high customer satisfaction ratings

✅ Requirements:

Minimum Qualification: 12th Pass or Graduate

Good communication skills - English + Hindi or English + Tamil Or English + Telugu

Experience in BPO/Voice Process preferred

Basic computer knowledge

Calm and professional attitude on calls

🎯 Perks:Fixed Salary

Career Growth Opportunities

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Care Representative job

  1. Who is eligible to apply for this Customer Care Representative job at Dtdc Express Limited?
    Ans : Candidates should have a 12th Pass and above qualification and skills like Domestic Calling for this Customer Care Representative job offered by Dtdc Express Limited.
  2. How much can you earn in this position?
    Ans : You can earn between ₹14,000-₹22,000 per month in this Customer Care Representative position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thiruverkadu, Chennai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Representative, you will work on skills like Domestic Calling.
  8. Where is this job located?
    Ans : This Customer Care Representative job is located in Thiruverkadu, Chennai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along with 1-5 years of experience is ideal for this Customer Care Representative job.
  10. Why should you apply for this Customer Care Representative job?
    Ans : This Customer Care Representative job offers a salary between ₹14,000-₹22,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 22000

Regional Languages

Hindi, Telugu

English Proficiency

Yes

Contact Person

Benazir

Interview Address

346P+HMG, Velappanchavadi, Poonamallee, Thiruverkadu, Tamil Nadu 600077, Velappanchavadi, Chennai
Posted 10+ days ago
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